mamacool Giveaway Terms & Conditions

Last updated: 30 August 2026

These Terms & Conditions (the "Rules") govern all contests, giveaways, prize draws, and promotions (each, a "Contest") run by mamacool, unless a specific Contest states otherwise. By entering any Contest, you agree to be bound by these Rules and by the specific details published for that Contest (the "Contest Post").

Each Contest Post (for example, an Instagram post, TikTok post, email, or website page announcing a giveaway) will state: the prize(s) and approximate retail value, how to enter, the opening and closing dates and times, any geographic eligibility, and the draw date. The Contest Post and these Rules together form the complete rules for that Contest. If there is a conflict, the Contest Post prevails.

1. Sponsor

The sponsor of each Contest (the "Sponsor") is the mamacool entity identified in the Contest Post, being one of:

  • Magnus Global Trading Inc., Toronto, Ontario, Canada (Contests open to Canadian residents)
  • mamacool LLC, a Wyoming limited liability company, USA (Contests open to US residents)
  • mamacool NZ Limited, Christchurch, New Zealand (Contests open to New Zealand residents)

Contact: hello@mamacool.com

2. Eligibility

To enter a Contest you must, at the time of entry:

  1. Be a legal resident of the country or region stated in the Contest Post;
  2. Be at least 18 years of age (or the age of majority in your province, territory, or state, whichever is higher);
  3. Not be an employee, contractor, officer, or director of the Sponsor or its affiliates, or an immediate family member or household member of any of the above.

Where a Contest involves an in-person activity (such as a photo shoot), you must also be able to attend at a location and time reasonably arranged with the Sponsor within the area stated in the Contest Post.

3. No purchase necessary

No purchase is necessary to enter or win any Contest, and making a purchase does not increase your chances of winning. Where entry is via a social platform (for example, commenting on a post or sending a direct message), an entry made that way is a complete, free entry.

If you cannot or do not wish to enter through the method described in the Contest Post, you may enter by emailing hello@mamacool.com with the subject line "Contest Entry", your full name, the name of the Contest, and your city, before the Contest closing time. One email entry per person per Contest.

4. How to enter

The entry method(s) for each Contest are set out in the Contest Post. Unless the Contest Post says otherwise:

  • The Contest is limited to one (1) entry per person, regardless of entry method;
  • Entries generated by scripts, bots, duplicate accounts, or other automated means are void;
  • Entries must be received before the closing date and time in the Contest Post. The Sponsor's records are final as to the time of receipt;
  • Incomplete, illegible, or fraudulent entries may be disqualified.

5. Winner selection and odds

Unless the Contest Post says otherwise, winner(s) will be selected by random draw from all eligible entries, on or about the draw date stated in the Contest Post. Odds of winning depend on the number of eligible entries received.

Skill-testing question (Canada). Before being declared a winner of a Contest open to Canadian residents, the selected entrant must first correctly answer, unaided and within a reasonable time limit, a mathematical skill-testing question administered by the Sponsor (for example, by email or direct message).

6. Winner notification and claiming a prize

The selected entrant will be notified via the platform or contact details used to enter (for example, by Instagram DM or email) within seven (7) days of the draw. To claim the prize, the selected entrant must:

  1. Respond within seven (7) days of the first notification attempt;
  2. Correctly answer the skill-testing question (Canadian Contests);
  3. Confirm eligibility and provide any information reasonably required to deliver the prize (such as a shipping address); and
  4. Sign any declaration and release reasonably required by the Sponsor.

If a selected entrant does not respond in time, is ineligible, answers the skill-testing question incorrectly, or declines the prize, the Sponsor may disqualify that entrant and select an alternate winner by the same method, or may not award the prize.

Beware of scams. mamacool will never ask winners for payment, credit card details, banking information, or "release fees" to claim a prize. Any such request is fraudulent. Official contact will only come from the Sponsor's verified social accounts or an @mamacool.com email address.

7. Prizes

  • The prize(s) for each Contest, and their approximate retail value, are stated in the Contest Post;
  • Prizes must be accepted as awarded, are not transferable, and (except where required by law) may not be exchanged for cash;
  • The Sponsor may substitute any prize with a prize of equal or greater value if the advertised prize becomes unavailable;
  • Where a prize includes third-party products or vouchers (for example, a baby carrier or a retail gift card), those items remain subject to the third party's own terms, and the third party is not a sponsor of, or otherwise responsible for, the Contest;
  • Any costs not expressly included in the prize (such as taxes, travel, or incidental expenses) are the winner's responsibility.

8. Photo shoots, content, and publicity

Some Contests or campaigns involve participation in a photo or video shoot. Where that applies:

  • The scope of the shoot, what participants receive, and how images may be used will be set out in a separate written participation and release agreement signed before the shoot. That agreement — not social media captions — governs image ownership and usage rights;
  • No image of a participant or their child will be used commercially by the Sponsor without the participant's signed consent;
  • Except where prohibited by law, winners consent to the Sponsor announcing their first name and city/neighbourhood as the winner (for example, "Congratulations to Sarah from Roncesvalles"). Winners may request that no announcement identifying them be made, and the Sponsor will honour that request.

9. Privacy

Personal information collected in connection with a Contest (such as your name, contact details, and shipping address) is collected by the Sponsor and used only to administer the Contest, contact entrants, deliver prizes, and comply with legal obligations. It is handled in accordance with the mamacool Privacy Policy at [link to privacy policy]. Entering a Contest does not subscribe you to marketing communications unless you separately opt in.

10. Social platform release

Contests run on Instagram, Facebook, TikTok, or any other platform are in no way sponsored, endorsed, administered by, or associated with Meta Platforms, Inc., TikTok, or any other platform. By entering, you release the relevant platform from all liability in connection with the Contest. Any questions, comments, or complaints regarding a Contest must be directed to the Sponsor, not to the platform. You must comply with the platform's terms of use when entering.

11. General conditions

  • The Sponsor may disqualify any entrant who tampers with the entry process, violates these Rules, or behaves in an abusive, fraudulent, or unsportsmanlike manner;
  • The Sponsor may cancel, suspend, or modify a Contest if fraud, a technical failure, or any event beyond its reasonable control affects the integrity or proper operation of the Contest, subject to applicable law;
  • If any provision of these Rules is found invalid, the remaining provisions remain in effect;
  • The Sponsor's decisions on all matters relating to a Contest are final and binding, subject to applicable law.

12. Limitation of liability

To the maximum extent permitted by law, by entering a Contest you release the Sponsor, its affiliates, and their respective directors, officers, employees, and agents from any claims, losses, or damages arising out of or in connection with your participation in the Contest or the acceptance, use, or misuse of any prize. Nothing in these Rules excludes or limits liability that cannot be excluded or limited under applicable law, including (for New Zealand entrants) rights under the Consumer Guarantees Act 1993 and the Fair Trading Act 1986, and (for Quebec entrants) rights under Quebec consumer protection legislation.

13. Governing law

Unless the Contest Post states otherwise, Contests open to Canadian residents are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein; Contests open to US residents are governed by the laws of the State of Wyoming; and Contests open to New Zealand residents are governed by the laws of New Zealand — in each case without regard to conflict-of-law principles, and without limiting any mandatory consumer protections in your place of residence.

14. Contact

Questions about these Rules or any Contest: hello@mamacool.com

mamacool is a brand operated by mamacool LLC (US), Magnus Global Trading Inc. (Canada), and mamacool NZ Limited (New Zealand).